All orders placed before 9am Monday to Friday on louenhide.com.au will be dispatched that same day.
Online orders will be received within 5-7 working days for all Australian orders. If there is any issue with your order our customer service team will contact you by email and advise you of the updates.
Please note: During the busy SALE period we will do everything we can to dispatch your order so that it is received within 5-7 working days; however orders may be delayed due to very high volume of orders.
Online orders will be dispatched within 2 days for orders placed outside of Australia. On occasion, some shipments may take longer to arrive when clearing customs.
Please note: Some countries will charge an extra fee for taxes and duties. This is basically a processing fee when shipment requires a formal clearance and when duties & taxes are invoiced and paid by the courier on the customer’s behalf.
Postage & Handling Charges
Louenhide offer FREE STANDARD SHIPPING on all orders over $100 within Australia only.
DELIVERY WITHIN AUSTRALIA
Spend up to $99.99 – Standard shipping $9.95
Spend up to $99.99 – Express shipping $14.95
Spend $100 or more – Standard Shipping FREE
Spend $100 or more – Express Post $5.00
DELIVERY TO NEW ZEALAND
A flat rate of $15 will be charged as a delivery fee.
DELIVERY OUTSIDE AUSTRALIA
A flat rate of $31 will be charged as a delivery fee.
Please note: depending on volume we may contact you to arrange payment of extra freight.