Shipping & Delivery

Delivery Times

NOW DELIVERING IN TIME FOR CHRISTMAS

CHRISTMAS 2021 AUSTRALIA POST DELIVERY CUT OFF

Please note, Australia Post has advised the following cut-off dates for orders sent from QLD to the following states:

ACT
Parcel 17th December   |   Express 21st December

QLD
Parcel 15th December   |   Express 20th December

NSW
Parcel 16th December   |   Express 20th December

NT
Parcel 10th December   |   Express 15th December

SA
Parcel 13th December   |   Express 20th December

TAS
Parcel 13th December   |   Express 20th December

VIC
Parcel 14th December   |   Express 20th December

WA
Parcel 13th December   |   Express 17th December

DOMESTIC

All orders placed before 9am Monday to Friday on louenhide.com.au will be dispatched that same day.

Online orders will be received within 5-7 working days for all Australian orders. If there is any issue with your order our customer service team will contact you by email and advise you of the updates.

Please note: During the busy SALE period we will do everything we can to dispatch your order so that it is received within 5-7 working days; however orders may be delayed due to very high volume of orders.

INTERNATIONAL

SHIPPING TO NEW ZEALAND ONLY. Online orders will be dispatched within 2 days. On occasion, some shipments may take longer to arrive when clearing customs. PLEASE ALLOW UP TO 10-14 BUSINESS DAYS FOR TRANSIT TO NEW ZEALAND.

Please note: Customs may charge an extra fee for taxes and duties. This is a processing fee when shipment requires a formal clearance and when duties & taxes are invoiced and paid by the courier on the customer’s behalf.

Postage & Handling Charges

DELIVERY WITHIN AUSTRALIA

Louenhide offers FREE STANDARD SHIPPING on all orders over $100 within Australia only.

Louenhide offers $5 EXPRESS SHIPPING on all orders over $100 within Australia only.

For all orders under $100 shipping prices are as below:

Standard Shipping – $9.95

Express Shipping – $14.95

DELIVERY TO NEW ZEALAND

A flat rate of $15 will be charged as a delivery fee for NZ orders.
PLEASE ALLOW UP TO 10-14 BUSINESS DAYS FOR TRANSIT TO NEW ZEALAND.

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