DELIVERY WITHIN AUSTRALIA

All orders placed before 9am Monday to Friday on louenhide.com.au will be dispatched that same day.

Online orders will be received within 5-7 working days for all Australian orders. If there is any issue with your order our customer service team will contact you by email and advise you of the updates.

If you notice a mistake or need to update your delivery address details once your order has been placed, please email our team to amend: admin@louenhide.com.au

Please note: During the busy SALE period we will do everything we can to dispatch your order so that it is received within 5-7 working days; however orders may be delayed due to very high volume of orders.

DELIVERY TO NEW ZEALAND

SHIPPING TO NEW ZEALAND ONLY. Online orders will be dispatched within 2 days. On occasion, some shipments may take longer to arrive when clearing customs. PLEASE ALLOW UP TO 10-14 BUSINESS DAYS FOR TRANSIT TO NEW ZEALAND.

Please note: Customs may charge an extra fee for taxes and duties. This is a processing fee when shipment requires a formal clearance and when duties & taxes are invoiced and paid by the courier on the customer’s behalf.